Frequently Asked Questions
Where is Decatur Self Storage located?
1100 East Business 380
Decatur, TX 76234
What are the office hours?
Mon - Fri: 8 AM - 5 PM
Saturday: Closed
Sunday: Closed
What are the access hours?
Every day: 6 AM -10 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What is a climate-controlled storage?
Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.
Our rates vary depending on the size and type of storage. Please call for rates and available sizes, or a list of our rates can be found here.
Availability changes daily. We recommend making an advance reservation to make sure the space you want is available when you need it.
You may carry your insurance (check your homeowner's, business, or renter's policy to see if you are already covered) or apply for insurance coverage from a company specializing in self-storage insurance. We offer tenants storage insurance from Bader Company. Insurance is the tenant's responsibility.
We will provide you with the locking key.
A valid driver's license or federal ID with a picture is required to lease a unit. Motor vehicles, Watercraft, and RV must be accompanied by current registration and proof of insurance.
We accept cash, check, money order, Visa, MasterCard, and Discover.
Yes, we are U-Haul dealers and have a complete line of U-Haul equipment.
Yes, we sell U-Haul boxes and a complete line of moving supplies.