Decatur Self Storage COVID-19 Updates

The health and safety of our customers and employees is our top priority.

We request that you do not enter our storage facility if you or someone in your residence is exhibiting signs of any illness.


Lastest Uptdate
4/3/2020

To receive updates as they are posted, follow us on Facebook:     www.facebook.com/decaturselfstorage.tx


As a result of local and state declarations in response to COVID-19, Decatur Self Storage has implemented the following policies:

We are open to new contactless storage rentals through website reservations or by calling 940-627-6434


Rental Offices

Our rental office is closed to the public during this time period. Employees will be on duty during business hours and are available to help you through our drive up window... however, they are not allowed to unlock the office door for your safety and theirs. 

Gate Hours

All storage units are accessible during our normal gate access hours, 6:00AM to 10:00PM. This may change as the situation evolves.

UHaul

We have suspended UHaul rentals at this time and will not be be receiving UHaul equipment until further notice.

Access Keypads

We will wipe down the entrance and exit keypads daily with disinfectants as long as we're able to obtain a supply. Please follow CDC guideline when on the property, including washing your hands as soon as possible after touching common surfaces, don't touch your face and maintain your distance from others. Please DO NOT use our keypads if you or someone in your household is exhibiting signs of illness

Existing Accounts

We strongly encourage our customers to utilize our online account service to make rental payments. You can complete much of your account management without visiting our facility, creating a safer environment for you and our employees:

Payments can be made by:

Online at our website:
https://decaturselfstorage.net/pay-my-rent

Telephone by calling 940-627-6434

In person by check or money order by using our drive through window, or payment slot after hours.

We will continue to monitor the information from our public health officials and follow their guidelines and recommendations with updates to our business practices posted here.

Thank you for your business and your understanding during this time.

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